Agreement

These Terms and Conditions ("Terms") govern your wholesale account and purchases from India Imports ("we," "us," or "our"), a wholesale produce supplier located at 1045 National Dr Ste 9, Sacramento, CA 95834. By opening an account, placing an order, or otherwise doing business with us, you ("Customer," "you," or "your") agree to these Terms.

These Terms apply to all wholesale orders placed online, by phone, or in person at our warehouse. If you do not agree, do not register for an account or place orders.

Wholesale accounts

Accounts are for licensed businesses only (restaurants, grocers, food service, and similar commercial buyers). You agree to provide accurate business information and to keep your contact details current.

We may require government-issued identification, a seller's permit, or other verification documents before approving your account. We reserve the right to approve, decline, suspend, or close any account at our discretion.

Orders, pricing, and payment

All prices are quoted in U.S. dollars unless otherwise stated. Product availability, weights, and pricing may change without notice. We will make reasonable efforts to honor quoted prices for confirmed orders.

Payment is due according to the method selected at checkout or as agreed for house-account customers. We accept payment methods displayed at checkout or as otherwise communicated by our staff.

Returned or dishonored checks (NSF) incur a $30.00 processing fee per occurrence, in addition to any amounts owed on the original payment. This fee covers our bank charges and administrative costs. Repeated payment failures may result in suspension of house-account privileges or account closure.

House accounts and credit

House-account billing is extended only to approved customers and subject to credit limits we establish. You agree to pay all outstanding balances by the due date on your invoice or statement.

If a house-account balance remains unpaid for 35 days from the invoice or order date, we may lock your account and suspend ordering privileges until the balance is paid in full. Locked accounts cannot place new orders online or on credit until payment is received and the account is restored.

We may report seriously delinquent accounts to collections and pursue all lawful remedies to collect amounts owed, including reasonable collection costs where permitted by law.

Delivery, pickup, and order issues

Risk of loss passes to you upon delivery to your designated location or upon pickup at our warehouse, unless otherwise agreed in writing.

You must inspect all goods at the time of receipt. Report any shortage, damage, quality concern, or other order issue within 24 hours of delivery or pickup. Claims reported after this window may be denied at our sole discretion.

Approved claims for damaged or incorrect product are typically resolved as store credit applied to your account, not cash refunds, unless we agree otherwise in writing. You may be asked to return or dispose of product as we direct.

Returns and cancellations

Because we sell perishable wholesale produce, returns are generally not accepted except for verified quality or fulfillment errors reported within the 24-hour window above.

Order cancellations must be requested before we begin picking or preparing your order. We may charge restocking or waste fees for cancelled orders that cannot be resold.

Limitation of liability

To the fullest extent permitted by law, our total liability for any claim arising from your purchases shall not exceed the amount you paid for the specific order giving rise to the claim.

We are not liable for indirect, incidental, special, or consequential damages, including lost profits, spoilage after delivery or pickup, or business interruption. Produce is a perishable commodity; proper storage and handling after receipt are your responsibility.

Changes to these Terms

We may update these Terms from time to time. The current version and effective date will be posted on our website. Material changes may require you to accept updated Terms before placing further orders.

Continued use of your account after updated Terms are posted constitutes acceptance of the revised Terms, except where applicable law requires express consent.

General

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of that provision.

Questions about these Terms may be directed to orders@indiaimports.com or 530-933-6740.

These Terms are provided for general business purposes and do not constitute legal advice. You should consult your own counsel regarding your obligations as a wholesale buyer.